• 会社名

  FINNAIR（フィンエアー）日本支社

• 募集職種

  セールス・サービス・エージェント（セールス・アシスタント）

• 業種

  航空会社

• 仕事概要

  Currently Finnair is looking for a
  
  SALES SERVICE AGANET
  
  to join our sales team at the Tokyo office.
  
  What You’ll Do (but not limited to):
  • Handle incoming telephone calls, texts, and emails from customers and trade partners.
  • Assist trade partners with booking flights, managing reservations, and coordinating group travels.
  • Provide information about our routes, flight statuses, services, and sales promotions.
  • Support sales initiatives to achieve team targets and enhance customer satisfaction.
  • Address inquiries and resolve customer concerns promptly and professionally.
  • Collaborate with colleagues to ensure seamless customer service delivery.
  • Communicate with headquarters regarding booking management and yield controls.
  
  What We’re Looking For:
  • Strong interpersonal and communication skills.
  • Good command of both English and Japanese.
  • A customer-focused mindset with a positive, can-do attitude.
  • Ability to multitask and perform well under pressure.
  • Standard knowledge of Word and Excel.
  • Experience in GDS such as Amadeus preferable.
  • Prior experience in sales, retail, or customer service in travel industry is seen as an advantage.
  
  Other Information:
  • Applicants must be Japanese citizens or proper working visa holders. Finnair does not provide any support to obtain work permit.
  • Only selected applicants will be contacted for interviews.
  
  Working at Finnair:
  We offer you an exciting opportunity to work in the fast-changing aviation and international travel industry in a culture that drives and enables professional development and continuous improvement. We support your work-life balance with office/remote hybrid work environment, and you will get on-job training to help you succeed in your role.
  
  We offer you a competitive salary with social security insurance and defined contribution pension plan. We are happy to enable our employees to enrich their lives and fulfill their travel dreams by offering a wide leisure travel benefit.
  
  Are you ready for the challenge and want to join our team? Submit your application on CareerCross application＃1518865 by February 21, 2024.
  
  Our people are key to our success and the foundation that makes Finnair unique. We are committed to creating a safe work environment where all our people can thrive and succeed. We cherish diversity and strive to employ people with different backgrounds and experiences, to bring together multiple views to foster our business success. According to our employee survey, respecting diversity is at a high level in our work community. You are welcome to join Finnair as your authentic self.
  

• 雇用形態

  正社員

• 仕事内容

  団体予約の管理、営業サポートなど

• 職種

  予約 ／ 営業サポート ／ その他 ／ アシスタント ／ 事務

• 勤務地

  品川区東品川2-4-11　日本航空施設内

• 勤務時間

  月〜金 09:00〜17:30（休憩1時間含む）
  フレックスタイム制度有

• 給与

  当社規定による（年齢・経験等を考慮し、相談の上決定）
  

• 待遇・福利厚生

  社会保険
  確定拠出型企業年金制度
  交通費支給
  有給休暇初年度10日（次年度以降年20日）

• 休日

  土・日・祝日
  年末年始

• 応募条件

  ◆ビジネスレベルの英語力（目安：TOEIC700点以上）
  ◆営業事務経験者および航空・旅行関連予約業務経験者優遇

• 応募方法

  キャリアクロス　求人番号1518865よりお申込みください。
  https://www.careercross.com/job/detail-1518865

• 連絡先

  recruitment.jp@finnair.com

• 人事担当者名

  フィンエアー採用チーム

会社概要

• 会社名

  FINNAIR OYJ

• 支店名

  日本支社

• 代表者名

  日本支社長　サカリ・ロム

• 住所

  〒1400002
  東京都品川区東品川2-4-11
  

• 電話番号

  03-6810-3053

• URL

  www.finnair.com
  

• 事業内容

  定期航空運送事業

• 設立年月日

  1923年12月11日

• 資本金

  75.4百万ユーロ

• 従業員数

  約5200名

• 売上高

  約29億ユーロ